Marketplace Values is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy. Marketplace Values will occasionally update this Anti-Spam Policy. When it does, Marketplace Values will also revise the last update date at the top of this Anti-Spam Policy. For changes to this policy, Marketplace Values will notify you (the customer) by placing a notice on its web site home page.
1. What is Spam?
Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
Customers of Marketplace Values products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. Specifically, each customer agrees not to use the Marketplace Values products or services to send unsolicited email or bulk email, whether or not for commercial purposes. Marketplace Values reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.
3. How Marketplace Values Helps You to Avoid Spamming
Marketplace Values has developed its Internet marketing tools to incorporate a strict permission-based philosophy. This anti-spam philosophy is implemented through the following:
(a) Communication and Agreement The Terms of Use that you have agreed to as part of registering for the Marketplace Values products and services state how and for what purposes you can collect your site visitor addresses, and that you will follow the Marketplace Values Privacy Policy and Anti-Spam Policy.
(b) Unsubscription Each email created using Marketplace Values products contains an unsubscribe link. If your web site visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on the Marketplace Values web site. Customers of Marketplace Values who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then Marketplace Values will have the right to terminate their account.
(c) Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. Marketplace Values only allows opt-in mailing lists. Purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
4. Laws Restricting Spam
Spam laws vary from state to state, and from country to country. This Marketplace Values Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
(a) Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,
(b) Unauthorized use of a third partys internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,
(c) Use of any false or misleading information in the subject line of the email, and
(d) Assisting any person in using the products or services of Marketplace Values for any of these previously mentioned activities.
5. Questions to Ask Yourself
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
(a) Are you sending email to non-specific addresses, such as info@domain.com or sales@domain.com?
(b) Have you deliberately falsified your transmission path information or originating address?
(c) Are you sending email to mailing lists or distribution lists, which then send indirectly to various other email addresses?
(d) Have you imported for use a purchased list of any type?
(e) Are you continuing to mail to anyone who has asked to be deleted from your mailing list?
(f) Does your email not provide a fully functioning link to unsubscribe?
(g) Does you email subject line contain false or misleading information?
(h) Have you used a third partys email address or domain name without the partys consent?
If you answer yes to any of these questions, you are likely involved in spam activities, and should contact Marketplace Values customer support service at support@marketplacevalues.com.
6. Measures to Enforce the Anti-Spam Policy
Any Marketplace Values customer found to be using Marketplace Values products or services for spamming purposes may, at Marketplace Values discretion, be immediately cut off from use of all Marketplace Values products and services and/or fined US$ 1,000 per occurrence, with no refund of fees that have been paid.
Marketplace Values warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of Marketplace Values services, fines and possible legal action.
Marketplace Values has the right to actively review its customers subscriber lists and email for suspiciously large broadcasts. If Marketplace Values finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, Marketplace Values will take action immediately. If Marketplace Values has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then Marketplace Values may take action immediately, including disabling the customers account and/or reporting the customer and the incident to the proper authorities.
Marketplace Values does not attempt to censor any content, nor to curtail the business of its customers. However, spam activities do not fall within uses authorized by Marketplace Values, and will not be tolerated.
7. Reporting Spam
If you believe that you have received spam from or through Marketplace Values facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse@marketplacevalues.com. Please provide any other information that you believe may help us in our investigation. Marketplace Values does not investigate or take any action based on anonymous spam complaints.
8. False Spam Complaints
Marketplace
Values supports the efforts of various organizations working to responsibly eliminate
spam activities. However, if an individual has opted-in to receive email from
a customer of Marketplace Values, and then falsely or maliciously files a spam
complaint against Marketplace Values or its customers, Marketplace Values will
cooperate fully with the appropriate agencies to ban the complainant from use
of anti-spam software and the Internet community.